Wrong item(s)Updated 2 years ago
You will need to report your incorrect item(s) received within 12 working hours of your package delivery date at [email protected].
- If a wrong product is delivered to the customer, we will get it picked up for free.
- Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 15 working days.
- The product should be unused and the packaging should not be damaged.
- The product should be sealed in its original product packaging.
- All supporting documentation such as receipt of purchase, price tags, labels, and warranty card as well as all accessories should be dispatched with the product.
- Attach packaging pictures along with the product pictures from different angles.
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