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Wrong item(s)Updated 2 years ago

You will need to report your incorrect item(s) received within 12 working hours of your package delivery date at [email protected]

  1. If a wrong product is delivered to the customer, we will get it picked up for free.
  2. Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 15 working days. 
  3. The product should be unused and the packaging should not be damaged.
  4. The product should be sealed in its original product packaging.
  5. All supporting documentation such as receipt of purchase, price tags, labels, and warranty card as well as all accessories should be dispatched with the product.
  6. Attach packaging pictures along with the product pictures from different angles.

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