Missing item(s)Updated 2 years ago
Did you receive an out-of-stock/cancelation notification?
Some of the items in your order could have sold out, you would have an email/Text message.
- Yes, I got the email
- No, I didn't get the email
- Please check the status of your order. It might be possible that your order has been shipped partially.
If NOT
- We sincerely apologize for the hassle.
- Please file a complaint along with pictures of the parcel received within 12 working hours of order delivery
If your order is pre-paid and you opt for a refund,
- You will receive a refund only if the order was prepaid via bank deposit within 15 business days. This timeframe will be dependent upon your bank.
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